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Reflex Plumbing and Gas

Updated 2026-10-05 · 3,736 reviewed · 734 listed · Scored from 31 Google reviews · How we rank ›

4.9(31) 82 composite score See reviews on Google ✓ Google-verified
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Reflex Plumbing and Gas
Location
Rossmoyne
Services
Emergency Plumbing, Plumber, Gas Installation Service
Reviews
31
Ranking
#201 in Emergency Plumbing
Best for
Homeowners in south Perth suburbs needing reliable, same-day emergency plumbing or gas fitting.

Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-10-05.

What do recent reviews say?

Jacob and his apprentice Zac handle jobs with speed and care, from drain blockages to hot water system replacements. Work is tidy, pricing is fair, and they explain what they're doing without jargon or runaround. One customer faced a cartridge dispute Jacob refused to resolve, leading to consumer protection involvement. Nearly all other reviews describe reliable, friendly service.

The business serves Rossmoyne and surrounding suburbs with same-day or next-day availability on plumbing, gas fitting, and emergency calls. They tackle drain work, renovations, water filtration, and hot water systems with equal professionalism. Their website lists plumbing and gas fitting licences. A genuine strength is how often customers mention feeling heard and respected.

Praised for
  • Responsive and prompt
  • Jacob's technical skill and professionalism
  • Fair and transparent pricing
  • Tidy work and cleanup
  • Clear communication and honesty
Watch-outs
  • Wrong cartridge installed, refused responsibility
  • Customer passed to consumer protection
punctualskilled-workmanshipfair-pricingresponsivetidy-workfriendly-stafftransparent-quotingfixed-first-timeemergency-calloutslicensed-qualifiedreliable
Best for: Homeowners in south Perth suburbs needing reliable, same-day emergency plumbing or gas fitting.
Think twice if: One customer reported a cartridge dispute where Jacob refused to take responsibility despite a second plumber fixing it with the same part.

What are they good at?

  • Jacob known by name across reviews for technical skill
  • Transparent pricing and honest diagnosis
  • Fast response and appointment scheduling
  • Same team handles plumbing and gas fitting

Worth knowing

  • Jacob is the named principal/lead technician
  • Zac is his apprentice
  • Website lists plumbing licence PL11296 and gas fitting licence GF20697
  • Handles hot water system replacement and installation
  • Installs whole-house water filters
  • Drain blockage clearing
  • Gas cooktop disconnection and reconnection
  • Repairs leaking taps and showers

What reviews say by service

Emergency Plumbing
Customers praise fast response and ability to fit emergency jobs with short notice.
Drain & Blocked Drains
Severe blockages cleared promptly, with follow-up plumbing checks; customers note thorough work and cleanup.
Hot Water Systems
Hot water system replacement and installation handled with clear explanation of the failed unit; customers cite competitive pricing and quick scheduling.
Gas Fitting
Gas cooktop disconnection, new installation, and gas hot water system fitting all completed professionally; customers praise timeliness and cleanliness.
Bathroom Renovation Plumbing
Ensuite renovation including toilet and vanity install completed on time and to a high standard with very tidy work.
Plumber
General plumbing (taps, cartridges, leaks) handled professionally; one customer disputed a cartridge diagnosis and refused resolution, but most praise reliability and honesty.

How it compares

  • Rated 4.9 against a 4.77 average across the 618 emergency plumbing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 65
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
0
3
0
2
0
1
1

FAQ

Can Reflex handle emergency calls outside business hours?
The business lists 7 days of opening hours on Google, and multiple reviews mention fast emergency response, but specific after-hours availability is not stated.
Do Jacob and Zac handle both plumbing and gas work?
Yes. Reviews show them replacing hot water systems, fitting gas cooktops, and doing general plumbing together. The website lists both plumbing licence PL11296 and gas fitting licence GF20697.
What areas do they serve?
Their website claims Rossmoyne, Ferndale, Riverton, Shelley, Willetton, Bateman, Bull Creek, and Canning Vale.
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Last updated 2026-10-05