Business data from Google Business Profile, checked 2026-10-05. Facts from the business's own website were fetched 2026-10-05.
All 31 reviews are five-star. Customers consistently praise the team for being approachable, quick to respond, and straightforward with pricing. The business handles emergency calls and general plumbing alike, and people report feeling well-treated throughout.
Staff come across as genuinely personable rather than purely transactional. Work is described as efficient and well-priced. No complaints appear in the available feedback, and the few brief reviews still read as endorsements worth passing on to friends.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most jobs arrive on time with calm, skilled technicians who charge fairly and communicate clearly. A handful of reviewers faced rudeness from the owner, incomplete fixes, and bills they felt were steep for what was done, but the majority praise long-term reliability and staff who take pride in their work.
Jacob and his apprentice Zac handle jobs with speed and care, from drain blockages to hot water system replacements. Work is tidy, pricing is fair, and they explain what they're doing without jargon or runaround. One customer faced a cartridge dispute Jacob refused to resolve, leading to consumer protection involvement. Nearly all other reviews describe reliable, friendly service. The business serves Rossmoyne and surrounding suburbs with same-day or next-day availability on plumbing, gas fitting, and emergency calls. They tackle drain work, renovations, water filtration, and hot water systems with equal professionalism. Their website lists plumbing and gas fitting licences. A genuine strength is how often customers mention feeling heard and respected.
Last updated 2026-10-05